How to communicate effectively

Effective communication is imperative in the workplace. For a business, organization or relationship to thrive, effective communication systems must be in place. The process of communication is dynamic; how one communicates can have positive and negative impacts on the company. Hence it is integral for workers to possess effective communication skills.

Tips on communicating effectively:

1. Communicate face to face where possible Companies have been relying on email as a primary method of communication for the past several years. Electronic communication can have a detrimental effect on any type of relationship, especially relationships with co-workers. How many times have you sent an email to a co-worker or superior that was misconstrued? Even if you had good intentions, electronic communication is often misinterpreted. Since the majority of meaning during a conversation comes from nonverbal gestures and facial expressions, it is easier to decipher the meaning behind what a person says when communicating face-to-face. When gestures and smiles are taken out of the equation, recipients can get the wrong idea – especially if the person isn’t the most articulate writer. To improve workplace communication, pick up the phone every once in a while, or pay a visit your co-worker when you have something important to say.

2. Provide clear information Workplace communication involves passing information from one person to the other. If you do not communicate clearly and accurately, it can cause confusion instead of clarity. Plan your communication to ensure that you are passing along the correct information and the right amount so those you are communicating with understand what you are saying.

3.Avoid emails written in haste and always plan what you want to say before speaking to avoid miscommunication.

4. Don’t just hear – listen Listening is an important communication skill that many people do not possess. Most conflict is a result of poor listening. In order to share information with another person, you have to hear what is being communicated. If you’re thinking about your next meeting or planning tonight’s dinner during the conversation, you’re not paying attention. To learn how to listen well, paraphrase what was said to show that you are listening and to verify accuracy. This will reduce the likelihood of conflict and will help you become a more effective communicator. Another way to learn how to listen better is to pretend there is going to be a quiz at the end of the discussion. Try to keep a mental checklist of all of the important points the person makes.